Refund policy
We do not offer returns or refunds. We do offer a size exchange.
Size exchange
If a size does not fit, you can exchange it for another size of the same product within 7 days of delivery. This applies to every product, including items bought on sale or with a discount code.
To request an exchange, email hiteshverma9166@gmail.com or message us on WhatsApp at +91 70140 27971 with your order number and the size you need.
Condition. The item must be unworn, unwashed and undamaged, with all original tags and labels attached, in its original packaging.
Cost. An exchange carries a two-way shipping charge of ₹300, which covers collecting the original item and sending the new size.
If your size is out of stock, we will issue a credit note for the value of the item. It is valid for 30 days on jaipuritrend.com.
Damaged, defective or wrong item
If you receive a damaged, defective or incorrect item, email us your order number and photos. We will replace it free of charge.
Not eligible
- Custom or made-to-order items
- Exchange requests made after 7 days from delivery
- Items that have been worn or washed, or are missing tags
Colour and finish
Colours can look slightly different on different screens, and the finish can vary a little from piece to piece. This is not a defect.
Cancellation
- Cash on delivery orders can be cancelled within 24 hours of placing the order. Email hiteshverma9166@gmail.com.
- Prepaid orders cannot be cancelled. We can issue a credit note for future use.
Contact
JaipuriTrend (Parampara Textiles), B118, Kalyana Nagar Phatak, Kalyan Nagar, Jaipur, Rajasthan 302015 +91 70140 27971 · hiteshverma9166@gmail.com